GEM Merchandising

Master Lock and GEM UK have been working successfully together for over 10 Years as the “ best in class “ merchandising and support business in our category. In that time GEM have provided not only outstanding professional services and great in store feedback combined with their market adaptability. GEM have continuously proved their “ on the ground “ acumen on many occasions offering advice and solution consultation on how to further enhance performance aligned with trading objectives GEM offer this 360 degree service for a consistently competitive budget using an engaged and a fully committed team. We would thoroughly recommend to any business looking at GEM Merchandising as a business partner.

Craig Mumbray - Master Lock

Robert Bosch Ltd have contracted GEM to undertake our merchandising and POS placement within DIY Multiples and traditional trade for the past 6 years. From placing the smallest piece of POS to the largest display, the attention to detail and accuracy always meets the standard required. Sometimes the requirements from our customers require GEM to be flexible and we always find that GEM are accommodating. We continue to build our relationship which has grown from strength to strength.

Beverley Morgan - Bosch

After trialling the services of several other field merchandising agents, GEM have become our ‘go to’ support for all Monarch in-store support! Our working relationship with GEM has been built on a solid base of trust and Integrity. We can rest easy, knowing when we deliver our brief to GEM Merchandising, they will always deliver our in-store execution to the highest degree! GEM Merchandising is a truly credible field service agent who offer an unrivalled service that often exceeds expectation!

Ellis Dunning - Monarch National

GEM & BWT UK has been in a working partnership for over 10 years. In that time GEM have provided not only outstanding professional Merchandising services but have been able to adapt to the changing Retail market conditions. GEM has proved their business acumen on many occasions by offering consultation on how to develop our retail business model helping us maximise opportunities in-line with our Retail channels. To this end I have no hesitation offering my recommendation to any business looking at GEM Merchandising as a business partner.

Tony Dench - BWT UK Ltd

Croydex and GEM have enjoyed a successful partnership for around 18 years. During this time GEM have consistently demonstrated their professional capabilities in both delivering key range reviews and promotional programmes alongside regular ongoing merchandising within our trade partner outlets. They’ve proved to be highly flexible and able to adapt to changing circumstances whilst maintaining a positive outlook and always approach any new initiative in an openminded way, often creating innovative solutions that contribute to the overall success of any given project. I’d have no hesitation in recommending the services of GEM Merchandising.”

Tim Barrett - Croydex

Sherwin Williams have partnered with GEM Merchandising for the last 2 years. During this time the GEM team have continually delivered a high level of customer support receiving excellent feedback from customer store staff and the management team. I've been impressed with the team's professionalism, commitment and flexibility to ensure projects are implemented to a consistently high standard. I look forward to continuing our partnership and working closely with this team going forward.

Marc Olding - Sherwin Williams

Mayo hardware commenced our partnership with GEM in 2016. This decision was based on a number of criteria ie: Commitment and ability to execute as well as being competitively priced. Our decision has proved to be 100% the correct one. In addition to these well founded criteria, GEM have shown great flexibility and have professionally stretched the brief beyond the contracted requirement. They are our eyes and ears in the field and we regard them as an extension of our company.”

Andy Culhane - Mayo Hardware

Wirquin have been working with GEM for many years now. This company is professional, precise and excellent at in-store displays. Nothing is too much trouble. Gareth (their MD) is dedicated, conscientious, hard-working and a pleasure to work with and this shows, when you meet him. GEM also have a great team who are all experienced at merchandising. I wouldn’t hesitate in recommending this company for any merchandising work needed. Their after-sales service is great too.

Carol Wilson - Wirquin

Arlec Electrical company and GEM Merchandising have been in partnership for the best part of 3 years, I have not found a more professional company to deal with. During this time they have partnered with Arlec on the execution of many range reviews within Homebase, GEM have always delivered on time with outstanding results & professionalism. Their management & systems lead the way for businesses like Arlec to receive informative & vital feedback for the everchanging landscape of big box retail. Would not hesitate in recommending GEM for businesses looking for a service provider.

Emma Russell - Arlec

Luceco have partnered with GEM for the last year, in this time GEM have given a high standard of service from maintenance of stock, re fits and full implementation of ranges. Gem are very professional, efficient and have a great understanding of the business we work in. Luceco look forward in continuing our partnership and working closely and successfully together in the future.

Jamie Neal - Luceco

Luceco have been working with GEM for the past 12 months, within this time we have grown our relationship. GEM have showed that they are capable of working on ad hoc projects and also able to deliver high level of service on a regular basis. They’ve been able to provide excellent feedback via the online portal which is updated once a call has been completed, which enables us to react to any issues in store. The GEM merchandisers also use a dedicated Luceco WhatsApp group to share information during their calls in store, again any issues can be resolved instantly. We have been impressed with the level of information sent on the service that is being provided. Going forward I think we can build a strong relationship with the GEM merchandising team

Rushpal Sangar - Luceco

TCP and GEM have worked together now on a number of projects. Gareth, Donna and the team really go the extra mile to ensure all my projects are completed to the highest standards within agreed time scales. GEM is excellent value for money, and I would highly recommend them to any suppliers who are looking to improve or enhance there in store presence.

GEM Merchandising

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With over 30 years knowledge and experience within the DIY, Garden Centre, Trade outlets and general Retail sectors, GEM offers you the capability and capacity to react quickly to changes in the marketplace or demands from your customers, ensuring you remain competitive.

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